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8
Oct 2002 - Motorola, Inc. yesterday unveiled customized,
real-world enterprise solutions being used by several
companies during the Gartner Symposium/ITx-po 2002 in
Orlando, Florida (Booth #416). These include sales force
applications developed by mPortal in use by Fortune
500 companies, a mobile dispatch application developed
by JumpStart Wireless(TM) Corporation for Garrison Square
Management, and a wireless invoicing solution developed
by Intrinsic Systems for Cummins Inc.
mPortal,
a leading edge wireless solutions company, has deployed
a variety of enterprise wireless solutions to customers
globally. mPortal's solutions include a wireless field
force solution enabling field technicians to access
and update critical customer data while on the road,
potentially increasing productivity and customer satisfaction.
The solutions run through the mPortal Enterprise Everywhere(TM)
mobile application platform to the customer's existing
back-end systems, leveraging existing applications and
infrastructure.
JumpStart
Wireless Corporation has developed DispatchSuite(TM),
an innovative dispatching and work order management
application that brings the power and productivity of
wireless Internet communication through standard handheld
devices such as PDAs, pagers and mobile phones to businesses
of any size in a wide range of industries with extensive
field service operations.
Garrison
Square Management, a premier real estate management,
investment and development company responsible for more
than 1,500 residential units in downtown Boston, uses
DispatchSuite to improve the productivity of its field
service personnel by automating the costly, time-consuming
and paper-intensive processes required to file field
staff reports. Using DispatchSuite, Garrison Square
property managers have significantly improved their
response time and customer service by keeping track
of their staff's daily progress more efficiently and
easily than their old paper-based procedure. They can
now provide invoices to clients almost immediately upon
completion of the work orders. This also gives the back
office a much clearer view of where the workers are
in the process without having to constantly call the
field crews.
Intrinsic
Systems has developed "5 Phones in a Box", a wireless
invoicing solution that has been successfully piloted
on a national scale with Cummins Inc. (Nasdaq: CUM),
a producer of diesel engines and associated products.
The two companies recently announced a national deployment
plan for field technicians using Motorola iDEN handsets.
The application allows service industries the benefits
of wireless invoicing directly from a job site. Instant
invoicing helps to eliminate float costs, improve invoice
accuracy, speed billing cycles, and also provides an
in-field time clock for mobile workers.
SOURCE
Motorola Press Release Back
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