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Radio
Drops: Radio interface failure. This particular type of call
drop in most case can be directly linked to the mobile handset.
Terminal
Drops: Battery failure (if the handset is smart enough to figure
this out in time). You should be cautious about this statistic since
it can be generated if the battery is abruptly removed.
Switch
Drops: Failure at MSC level. The root cause of this type of
call drop cannot always be directly linked to the mobile handset.
Interworking
Drops: Failure beyond the MSc This is further divided into ON-net
calls (Same Network), OFF-net Landlines (Mobile Network to landlines
and non-geographical numbers) and OFF-net mobiles (Other Mobile
Networks). Again the root cause of this type of call drop cannot
always be directly linked to the mobile handset.
Other
Drops: Abnormal terminations that don't fall in any of the other
categories. You should be very careful about this type of call drop
since there are many factors that can lead to this failure.
Total
Drops: Global drop call rate. Overall summation of all call
drop types. This can be misleading since some of the call drops
may not be as a result of handset problems.
No.
of Calls/M: Total Number of Calls made with that handset in
a month (30 days). The number of calls made from a particular handset
should be used as a weighting factor to gauge actual performance.
To eliminate statistically insignificant handsets it is necessary
to set a lower threshold on the number of calls per day to
50,000 prior to including call drop data. However this threshold
has been lowered to 350 calls per day for the performance by manufacturer
type. Hence you should bare this in mind when comparing handsets.
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