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16th December 2003 - Alcatel announced that it has
been awarded a contract by KPN Mobile, the leading mobile
service provider in the Netherlands, for the supply
of a new prepaid solution offering advanced prepaid
mobile communication services, including real-time payment
and charging applications for voice, data and SMS services
to prepaid customers.
Alcatel's prepaid solution also identifies in real-time
a chargeable service and then debits the corresponding
amount from the prepaid user's account. Business and
residential customers can then control their own services
through the Internet and Internet-enabled phones such
as i-mode. For example, a residential customer can check
their account balance or top-up their prepaid account.
The real time rating engine can provide customers real
time cost control for voice, data and SMS. This self-management
capability can bring real added-value to Dutch customers
and KPN.
Under the terms of the contract, Alcatel will deploy
a complete Intelligent Network solution built on its
industry-leading 8690 Open Services Platform (OSP) along
with the Alcatel payment suite including the Alcatel
8618 Rating Engine and the Alcatel 8696 Lite Service
Creation Environment (SCE). The Alcatel prepaid solution
will give KPN Mobile the ability to introduce flexible
charging tailored to the diverse needs of their customers,
such as customizable service packages and loyalty programs
that reward customers.
The flexible openness and structure of the Alcatel
OSP easily integrates with existing modules of other
payment solutions and is able to inter-work with a multi-vendor
network. This will enable KPN Mobile to efficiently
support additional services beyond prepaid as well as
next generation applications such as streaming video,
web access (Virtual Private Network), OSA Parlay and
Location Based Services.
"Alcatel's Open Services Platform will significantly
enhance our rating and charging capabilities," declared
Cees van den Heijkant, Managing Director of KPN Mobile
The Netherlands. "In a highly competitive mobile market,
we are challenged to offer our customers an accurate
and transparent payment system to give them full real-time
control over their expenses in order to accommodate
the ever-growing demand for advanced mobile data services.
The Alcatel OSP is an attractive option which perfectly
meets these requirements in a cost-effective manner.
"
Marc Rouanne, chief operating officer of Alcatel's
mobile communications activities added, " As a fact,
we know that service providers want the billing process
to be simple. Alcatel's payment solution will allow
KPN Mobile to successfully foster new revenue streams
and deliver easy to use, ever-evolving and personalized
services to their users rapidly and reliably. At the
same time it demonstrates Alcatel's leadership in payment
offerings, including prepaid, globally ".
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