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Telecom and Networking Top Areas of Growth Among Small Business IT Expenditures
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23rd December 2003 - In-Stat/MDR estimates that information technology expenditures in the small business market increased by more than 5% between 2002 and 2003, with continuing increases in spending expected moving forward. High-speed Internet access and networking are expected to remain the key factors contributing to growth in IT spending in this market. With increased use of DSL and cable modem services, small businesses are experiencing a general increase in their IT requirements. As these firms continue to evolve in their use of technology, especially broadband, they are focusing on provisioning equipment and services more efficiently.

Increased provisioning of broadband services is expected to remain the primary driver behind telecom spending growth among small businesses for the next two or three years. For the most part, spending on broadband services is additive - on top of the "usual" telecom services, such as local or long-distance service. This, combined with greater points of presence for broadband in this market (purchased for both employees in commercial locations and at-home workers), suggest this category of telecom spending will play a key role in telecom growth over time. Along with demand for broadband, deeper penetration of wireless services and devices in this market, both phones and PDAs, and increased usage are expected to contribute to growth in telecom spending as well. Post 2005, Telco-provided managed services, like managed security and managed LAN services, are expected to experience greater adoption among small businesses moving forward, driving up telecom spending accordingly.

In-Stat/MDR has also found that:

  • Providing employees with high-speed Internet connections is driving the need for local area networking in this market. The use of network hardware in efficiently provisioning high-speed access to multiple employees is expected to keep demand for network hardware high moving forward. Providing an increased number of employees with high-speed Internet access is expected to drive up demand for firewall solutions as well. Network hardware growth is expected to be strong in this market, with rates second only to those of telecom spending growth.

  • The small business market will spend over $161 billion on information technology in 2003. By 2008, small businesses are expected to spend more than $215 billion on IT products, services, and personnel.

  • The small business market accounts for roughly 31% of total US business IT expenditures, making it the second largest overall, behind only the enterprise market.

  • Small businesses spend more on telecom services and equipment than any other area of IT investment, telecom accounts for roughly 32% of this market’s IT spending. Growth in telecom spending is expected to average almost 10% over the next five years.

  • Second to telecom, growth in network hardware spending is expected to average roughly 9% over the next five years.

This Market Alert is drawn from the In-Stat/MDR report, "The Wealth Effect: IT Spending by Type and Size in the US Business Market, Part Three: Small Businesses (5 to 99 Employees) - Advance Report: (Dynamic Data File)", which presents spending forecasts for overall IT spending in the small business market for 2002 through 2008. Forecasts for spending for the six broad spending categories of computer hardware, applications, network hardware, telecom services and equipment, IT personnel, and outsourcing and hosted services are presented and broken down by size of business. The overall IT spending forecast is broken out by both size and category.

 

 

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