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1st September 2004 - AlienPants Ltd is pleased to announce
that more than 50,000 cheat questions have been answered
through the AlienPants white-label SMS Hints, Tips and
Cheats service GTIP (www.gtip.co.uk).
The premium SMS service is available to anyone in the
UK who has access to a mobile handset, allowing them
to ask a dedicated Cheat Master for a Hint, Tip or Cheat
for any computer game simply by sending a text message.
"Since launching in 2003, the GTIP service has
proven itself to be extremely popular with game players,"
said Tom Gordon, CEO of AlienPants. "We recently
added several new licensees, and have seen an increase
in the number of people aware of and using the service.
We have also seen a rise in the number of people who
use the service regularly, with a customer retention
rate close to 50%."
Once a question has been texted to a specific keyword
and shortcode combination, an AlienPants Cheat Master
then sends the answer directly to the customer’s
mobile phone, typically within 5 to 10 minutes of receiving
the question, allowing customers to get almost instant
and timely help to game problems and requests.
"The beauty of the system is its simplicity."
continues Tom. "As the service is a text service,
customers are able to use the service from anywhere
and from any phone that supports Short Messaging. They
don’t need to connect to the Internet or call a
telephone number. They just pause the game they are
playing, send in their question, and the answer will
come straight back to their phone. For our clients,
the service is immediately revenue generating, as well
as providing timely and relevant support for their customers,
ensuring a higher level of customer satisfaction across
all products and services."
The GTIP service is provided as a white-label customer
support service for games publishers, magazines or any
other company interested in providing hints, tips and
cheats or a live customer support service to their customers.
For more information about the GTIP service, please
visit the GTIP website at www.gtip.co.uk.
About AlienPants
AlienPants is a games and mobile industry services, application
and content provider, focussing on providing PC and console
games news and information through the use of mobile technologies.
AlienPants has worked with a wide range of clients, including
BT Openworld, Digital Jesters, Prima Publishing, Opera
Telecom and Mindmatics.
About GTIPä
The GTIP service is a live response PC and Console Game
Hints, Tips, Cheats and Information service, providing
fast personalised answers to customer questions. The
underlying service can be integrated with many forms
of communication, from email to WAP to SMS, and allows
replies to be sent via almost any return path. The most
common use is in premium SMS applications allowing for
quick and easy integration of the service into premium
chat applications or question & answer services.
For more information please visit www.gtip.co.uk.
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