9th September 2004 - Nokia is delivering its device
management solution to O2 in Germany. Based on the Nokia
Terminal Management Server (NTMS), the solution will enable
O2 customers to send and update the settings on their
mobile devices over-the-air.
With the Nokia solution O2 Germany will be able to send
and update configuration settings for MMS, WAP Portal,
E-Mail, for example, to all its' customers very comfortably.
This can be done selectively to customer groups, and also
customer specific settings such as corporate customers.
This will ensure that all O2 customers have correct settings
in their phones, so that they can use all data services
with ease.
"We are very pleased to choose Nokia as our partner
in device management. Nokia showed great commitment and
responsiveness to O2 requirements. We believe that with
Nokia's flexible and future-proof end-to-end solution
we can further improve our customer satisfaction through
easy and automated device configuring, which will at the
same time accelerate new services launch and take-up.
This has an immediate positive effect both to our operating
costs and revenue income," says Charly Rohrsen, Chief
Technical Officer, O2 Germany.
"We are pleased to extend our current collaboration
with O2 Germany, by providing a device management solution
which is fully customised to O2's operational needs. Device
management has become a business critical function for
end user service experience. As this contract shows, Nokia
is well positioned to address operators' needs in this
area not only via providing leading-edge technology, but
by its experienced service personnel," says Jyrki
Holmala, Vice President and General Manager, Operations
Solutions, Networks, Nokia.
Nokia is providing the complete solution which consists
of the Nokia Terminal Management Server, solution integration
services including systems integration and customization,
and care services for the customized solution.
NTMS enables automatic over-the-air provisioning of mobile
phones using Open Mobile Alliance (OMA) standardized technologies.
In addition to OMA Client Provisioning and OMA Device
Management open interfaces, it supports the most common
device management technologies enabling operators to manage
devices from different manufacturers using one device
management solution. NTMS eliminates the need for end
users to manage settings of new advanced services, thereby
enabling rapid mobile services take-off. This means increased
revenues and reduced customer care costs for operators.
As Nokia helps operators to get more from mobile networks
and services, it can draw on its over 15-year track record
of deploying and operating networks and its extensive
practical experience of implementing mobile services for
the operators. Nokia has contracted operating services
for 21 operators globally, in addition to providing turnkey
implementations for a total of 26 operators. The NetAct
(TM) framework, the unique Nokia network and service management
system, has been delivered to over 300 customers worldwide
O2 (Germany) GmbH & Co. OHG, a subsidiary of mmO2
plc, offers its post-pay and pre-pay customers almost
blanket coverage through the own mobile communications
network and a roaming agreement with T-Mobile. Moreover
the company provides innovative mobile data services on
the basis of GPRS and UMTS technology. mmO2 plc has 21.3
customers in the UK, Ireland and Germany.
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