6th December 2004 - Telecommunications providers should pay close attention to the convergence of work, home, and mobile "lives" being experienced by a growing number of consumers, according to In-Stat/MDR (http://www.instat.com). This trend, driven by overlapping work and non-work uses for telecommunications services across multiple technologies, could strongly influence the development of Integrated Residential Services (I/RS) that provide a single point of access for voice, data, applications and/or messaging, the high tech research firm says.

The trend to watch - the one that will lead to the most competitive future services - is not the convergence of voice and data or the integration of the fixed-line and wireless; it's the convergence of work, home and mobile life. Customers are increasingly showing strong, potential interest in ongoing services that will allow them to create, control, and personalize a unified communication experience across networks.

According to a new In-Stat/MDR report that includes data from a proprietary consumer survey, services that provide a single point of access for voice, data, applications and/or messaging, could be a hit. The report also found:

• Nearly three-quarters of survey respondents expressed interest in I/RS.
  
  
• Cell phone/landline integration appears to have the highest demand currently.
  
  
• Telecommuters showed particularly strong interest in I/RS.

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