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Consumers Ready for Wireless Location-Based Services [Back to News Reports]

10th December 2004 - Location-Based Services (LBS) in the US wireless consumer market may finally be poised to realize their long-hyped potential, according to In-Stat/MDR (http://www.instat.com). With Enhanced 911 capabilities deployed in many areas and a fast-growing base of subscribers owning location-capable handsets, wireless operators are beginning to turn their attention to addressing the significant market potential for commercial LBS, the high tech research firm says.

2005 will be a banner year for carrier deployments of LBS, driven initially by the integration of location capabilities into existing services such as mobile web browsing, information applications, and directory assistance. In 2006 and beyond, as the market grows, consumers will begin to see more advanced LBS applications such as user-configured tracking services and location-enabled games.

In-Stat/MDR's recent Consumer Mobility Study (CMS) of more than 1,000 respondents revealed that 85.6% of wireless subscribers, representing a full range of demographic and behavioral groups, are interested in one or more LBS applications. Of that group, 56.7% stated that they would be willing to pay a premium fee for LBS features. In-Stat/MDR's research indicates that, as a category, LBS holds much broader mass-market appeal among wireless subscribers than other wireless data services such as short messaging service (SMS), ring tones, and mobile games.

The survey also found that consumers were most interested in location services related to navigation and local information:

  • Driving directions
  • Maps on the mobile phone display
  • Local traffic updates
  • Mobile city guides
  • Local weather information

Among consumers surveyed, privacy issues were a concern for 35.0% of respondents, but 81.8% of that group said they would be less uncomfortable if they could easily disable the location tracking technology on their phone. 82.3% of consumers also said that location-enabled Enhanced 911 services would make them feel safer.

 

 

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