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2nd February 2005 - Convergent CRM and Event Based
Billing specialist, Cerillion Technologies, today announced
that Tele2 Ireland has been successfully added to its
managed service billing operation. Tele2 UK has been
using the managed service for the past year, and the
extension to include Tele2 Ireland is a significant
step in the growth of this solution.
The Cerillion system is located in London’s Docklands
and is managed entirely by Cerillion staff. Customer
Service Representatives are located in Mumbai, India.
This solution has enabled Tele2 to launch very quickly
whilst simultaneously keeping costs down. The implementation
includes customer care, rating, billing, credit management
and workflow management.
“We are very proud to be providing the billing
support for Tele2 UK.” commented Louis Hall, CEO
of Cerillion Technologies. “We are now delighted
that Tele2 Ireland has decided to use this service too.
I believe that our outsourced model will become even
more attractive to operators as the pressure to launch
new services, both quickly and at low cost, continues
to build.”
Said Bill Butler, CEO of Tele2 UK: “By using Cerillion
for our service launch in Ireland we have been able
to make use of the knowledge and experience of the Cerillion
application which we have built up over the last year.
This has enabled us to launch the new Ireland service
both quickly and efficiently.”
About Cerillion Technologies
Based in Central London, and with offices in the US,
Cerillion Technologies provides carrier grade CRM &
Billing, Interconnect & Mediation solutions to fixed,
mobile, IP and convergent telecom operators worldwide.
Cerillion was formed in October 1999 through the Management
Buyout of the in-house Customer Care and Billing product
division of Logica, which has been supporting operators’
needs since 1992.
The Cerillion system is a bundled component solution
suite supporting any deployment model: as an end-to-end
pre-integrated business support system, from customer
through to network interaction; in a mixed deployment,
where selected modules may be replaced by 3rd party
applications; or in a pure best-of-breed solution. The
system is also fully operational as a complete managed
service solution.
Cerillion solutions deliver the business agility needed
to respond quickly and effectively in a highly competitive
environment.
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