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Nokias one touch solution to connect field teams and assets to back office [Back to News Reports]

22nd February 2005 - The Nokia Mobile RFID Kit as part of the Nokia Field Force Solution has started shipping. The solution allows for easy management of tasks and service team workflow in the field. The Nokia Field Force Solution is designed specifically for industry sectors such as security, services, utilities, health care, and government branches to increase the efficiency of field personnel. Application examples include repair, maintenance, asset management, time, attendance, meter reading and work completion reporting. The solution is based on RFID (Radio Frequency Identification) technology.

"Companies can improve their workflow management and increase effectiveness of their operations with the Nokia Field Force Solution. It supports real-time enterprise by allowing high visibility on delivered services, and reduces costs of field services while improving quality," says Gerhard Romen, Head of Market Development, Nokia Ventures Organization.

A unique benefit of the Nokia Field Force Solution is that it allows easy interaction with field activities by sending real-time information like location, work time or task status from the field to the office. In addition, it can be used for receiving service instructions or work assignments in the field. The information exchange starts by simply touching the RFID tag placed on objects - such as assets, billboards, meters or other equipment - with the Nokia RFID enabled phone. The data is then sent via text message or GPRS data as real-time exchange with the Nokia Local Interactions Server and the company's systems.

The full Nokia Field Force Solution enables real-time, two-way interaction between the client software, Nokia Local Interactions Server and a company's existing back-office systems, such as work scheduling, task management or information databases. The solution consists of the J2EE based software product, the Nokia Local Interactions Server and client software, which work together with the Nokia Mobile RFID Kit for the Nokia 5140 phone and RFID tags.

The Nokia Mobile RFID Kit is available through the local Nokia mobile device resellers in the Europe as well as in the US. The Nokia Mobile RFID Kit includes two Nokia Xpress-on(TM) RFID reader shells for the Nokia 5140 phone, which is available separately.

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