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Psytechnics and Datamat Partner to Raise Voice Quality [Back to News Reports]
28th July 2005 - Psytechnics, the global leader in voice and video quality assessment software for the telecom industry, and Datamat a leading Italian provider of ICT solutions announce a partnership to integrate Psytechnics products implementing international standard into ANTS, the Datamat solution for Service and Revenue Assurance.

As part of the partnership, Datamat will leverage Psytechnics solutions for voice perceptual quality measurement, enabling ANTS to provide customers with a comprehensive end-user experience measurement and be able to improve the quality assurance process on services operators provide.

Today’s QoS management systems track many different aspects of networks and services. The perceptual quality measurement tools detect errors as they reach the end user and present them as a single MOS value, which is a measure of quality from a subjective view point. The Psytechnics products, integrated within Datamat ANTS will enable the MOS metric to be generated for voice services. This complements QoS management systems by getting the end-user experience directly from the service, either at the hand set or from within the network itself.

“Perceptual quality measurement is a key component for ANTS to complete its active testing capability”, said Stefano Orlandini, Director of Datamat Telco Division, and we sought out in Psytechnics the best solutions available in the marketplace. Together, we can help our customers to guarantee high QoS standards in the highly dynamic scenario of new and continuously evolving services, and assure the pleasant end-user experience that makes services widely and effectively used.”

The technology is being adopted by Datamat because of market demand on standard based quality measurement. Psytechnics’ solutions adhere to International Telecommunications Union (ITU) standards for quality measurement, including P.862 PESQ, P.561 PSI - CCI and P.563.

"For carriers, good voice quality has long been the most critical component affecting customer satisfaction,” said John Winchester, CEO of Psytechnics. “As carriers move over to 3G networks the concern for carriers is to maintain the quality of voice services and to ensure that growing video services are delivered to a high quality. This partnership reflects Datamat is ready to capitalize upon this trend. "

Datamat and Psytechnics are also working on the integration in ANTS of Psytechnics Video Agent, capable of accurate assessment of the perceived quality of a variety of video and multimedia services. Much like its voice quality measurement tools, the Psytechnics Video Agent delivers Mean Opinion Scores (MOS) and other diagnostic metrics consistent with ITU standards.

Using Psytechnics’ technology, Datamat will be able to assess the quality of each individual video frame, including measures for signal-to-noise, blurriness, jerkiness, skipped or frozen frames, and other errors.

About Datamat
Datamat is a key player in the Information & Communication Technology sector in Italy. It is specialized in the development and supply of ICT solutions and services for Banking, Finance, Insurance, Defence, Space, Telecommunications, Media, Utilities, Public Administration and Healthcare. www.datamat.it.

The group numbers about 1,550 highly skilled professionals distributed in various operative offices. Datamat’s consolidated financial statements for the year 2004 show a production value of € 171 million. Datamat has been listed on the Italian Stock Exchange since 12 October 2000, and now forms part of the TechSTAR segment (index DAM.MI.)

About Psytechnics
Psytechnics is the global leader in voice and video quality assessment solutions, with more than 3000 software licenses installed at over 200 carriers worldwide. The software integrates into telecommunications test equipment, network elements, delivery devices (phones and set-top boxes) and forms a part of an integrated Operational Support System (OSS). The company calculates the Mean Opinion Score (MOS), a measure of quality from a human perspective. MOS metrics may be used to test services, manage networks and set SLAs from a meaningful, quality viewpoint. www.psytechnics.com.

 

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