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25th November - Innovative Italian mobile operator WIND has
selected network quality of service (QoS) monitoring experts
CommProve to maximise the performance of its 3G network. WIND
will integrate CommProve's GSP (General Statistical Package)
into its network to deliver continuous performance measurements,
information that will enable the network to be optimised to
deliver maximum quality of service to WIND's 3G subscriber
base.
The statistical reporting delivered by the CommProve GSP
provides direct access to network performance measurements.
This enables WIND to continuously monitor and adapt its Key
Quality Indicators (KQIs), the rules by which quality levels
are determined. The level of reporting enabled by the GSP
is crucial in 3G networks where the quality of service depends
on the operators' ability to continuously monitor and adapt
the KQIs.
As WIND's mobile customer base continues to grow, so do the
quality of service demands of those subscribers. The range
of telecommunications services provided by WIND, which include
fixed line and iMode, as well as Italy's leading Internet
portal, means it is critical that each network performs at
optimal level. CommProve's GSP solution enables WIND to guarantee
the level of service quality delivered to their subscribers,
ensuring a more satisfied customer base.
Adam Tarshis, Vice President of Business Consulting for CommProve,
said: "We are seeing more and more operators looking to set
solid and reliable quality levels. Today's mobile users expect
nothing less. By integrating CommProve's GSP System, operators
can meet those subscriber expectations while ensuring the
network infrastructure not only remains robust, but has the
flexibility to react to increased network traffic and the
introduction of new applications."
CommProve's GSP System is a flexible and powerful performance
management tool providing mobile operators with the capability
to monitor and subsequently optimise their networks. The GSP
System is specifically designed to handle complex multi-vendor
and multi-technology networks. It gives direct access to all
measurements produced by network elements, providing the system's
users with full control in defining Key Performance Indicators
(KPIs), and KQIs. This flexibility is particularly crucial
in 3G networks where the deployment of a complete new infrastructure
supporting new value added services needs continuous monitoring
and adaptation of the KQIs.
CommProve's GSP System can be integrated with the company's
Netledge portfolio of products. These provide network operators
with real time, relevant and accurate information on network
performance based on direct subscriber experience. Netledge
enables operators to take immediate action to resolve issues
and minimise revenue leakage as well as improving the quality
perceived by the end user.
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