|
27th Febuary 2006 - AN IRATE Verizon Wireless user who complained
about spam from his own cellular provider was initially told
it was almost impossible to stop such messages. In a complete
volte face, however, Verizon soon relented and sent details
on how to stop such messages.
Upset that even his own network provider was sending him spam,
this INQ reader was initially told by the Verizon helpdesk
that any block on such messages would result in a block on
all incoming messages.
When our reader persisted, Verizon swiftly changed its mind
and supplied him with details as to how to stop such promotional
messages. Indeed the ' Do Not Call/Solicit List' covers voice
calls; emails; postal mail; voicemails; surveys; and marketing
to third parties as well as text messages.
Verizon warns that some such 'stops' may take up to thirty
days to implement. The company provides an email address and
national number to call as well.
"When I asked to speak to a supervisor they suddenly
found out they could just block the messages," our reader
commented." Grrr." µ
Back
to News Reports
|