| 20th June - The price of the device itself and the cost of
switching carriers may dampen the demand for Apple's iPhone,
according to a survey conducted by IDC.
The survey of online mobile phone shoppers, conducted by
IDC and Market Insight Corp., found that while a majority
of the respondents nearly 60% of a sample of 456 individuals
were interested in the iPhone, they were unlikely to
buy one anytime soon owing to the cost of the device and the
potential cost of switching carriers.
Apple is scheduled to launch the iPhone on June 29, 2007.
The phone will be launched exclusively on AT&T's mobile
network in the United States. The iPhone marks Apple's entry
into the mobile phone market.
"While the allure of owning the next 'cool' device will
undoubtedly have early adopters and die-hard Apple
fans queuing up to get the iPhone regardless of the
price, the associated costs of ownership will persuade many
others into a 'wait and see' position," said Shiv K.
Bakhshi, Ph.D., director of mobility research at IDC. "Despite
all the hype, there is little clarity on Apple's (and AT&T's)
service plans for the device. This lack of clarity could adversely
impact consumers' purchase decisions."
The survey, designed to gauge consumer interest in the iPhone,
found that only 10% of respondents were interested in paying
full price and signing a two-year contract with AT&T,
the only carrier currently slated to offer the device. AT&T
has stated that it will not offer a subsidy for the iPhone,
which will retail for $499 and $599, depending whether the
subscriber wants 4Mb or 8 Mb of flash memory. Nearly 18% of
the respondents indicated a willingness to buy the iPhone
if it were priced under $299.
In addition to the cost of the device itself, the survey
identified the cost of switching carriers as a deterrent to
iPhone adoption. Given the widespread use of two-year carrier
agreements with large penalties for early contract termination,
consumers cannot easily change carriers whenever they want,
wireless number portability notwithstanding. About 17% of
the respondents indicated that they would buy an iPhone if
it were offered by their current mobile carrier.
"Beyond these important adoption issues, a number of
questions remain about how consumers expect to use the iPhone,"
said Chris Hazelton, senior analyst, Mobile Device Technology
and Trends at IDC. "The capabilities of the device, and
its supporting network, present the next set of potential
barriers to widespread adoption. These issues may ultimately
determine the success, or failure, of the iPhone."
The iPhone, at least in the version being launched, will
come with (2.5G) EDGE connectivity. AT&T (formerly Cingular)
is yet to have a system-wide 3G network in the United States,
although its 3G HSDPA network is available in most metropolitan
areas. EDGE is available system-wide.
"Apple loyalists alone can make the initial launch a
'success'. But beyond that, it will be interesting to see
the extent to which the iPhone hype, and the curiosity it
has generated, translates into actual purchasing intent,"
noted Bakhshi.
Survey results were based on a mini-poll designed by IDC
and fielded by Market Insight Corporation on the consumer
Web site, www.MyProductAdvisor.com. The poll was embedded
in the mobile phone section of the site and voluntarily answered
by 456 mobile phone shoppers using the Web site.
The IDC study, Survey of Mobile Phone Buyers: Who Wants the
iPhone? (Doc #207225), details the results of a survey of
U.S. mobile phone shoppers. The survey was used to determine
consumer interest in the iPhone prior to its launch and to
examine how the dynamics of the U.S. wireless market may affect
the iPhone's success.
About IDC
IDC is the premier global provider of market intelligence,
advisory services, and events for the information technology,
telecommunications, and consumer technology markets. IDC helps
IT professionals, business executives, and the investment
community make fact-based decisions on technology purchases
and business strategy. More than 900 IDC analysts provide
global, regional, and local expertise on technology and industry
opportunities and trends in over 90 countries worldwide. For
more than 43 years, IDC has provided strategic insights to
help our clients achieve their key business objectives. IDC
is a subsidiary of IDG, the world's leading technology media,
research, and events company.
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