1st Touch Mobile uses low-airtime usage, “Smart Client” technology that automates the links between the field-based mobile operative’s PDA and the housing organisation’s back-office systems, its depots and the warehouse. In marked contrast to other costly “always on” mobile solutions, 1st Touch Mobile Workforce can work with or without a signal, transmitting encrypted, secure data in periodic small bursts. This innovative approach, it is claimed, reduces typical communication costs by up to 75 %.

The resilient but flexible system also enables easy, programming-free, user-customisable solutions to be created; designed to simplify handheld form design and data capture applications. Any type of electronic form can be generated, replicating closely all current working practices without the need for Business Process Mapping. It also ensures that any future changes or updates required by the organisation can be incorporated without any need for code changes to the applications. This reduces any potential ongoing costs for the customer as requirements will inevitably change and grow over time.

ROCCs Uniclass Social Housing solutions provide business management, ecommerce and business process systems that increase efficiency and improve the management of entire organisations, departments, business processes or specific applications.

In the social housing sector, Uniclass Social Housing is widely acclaimed for providing technically advanced and integrated solutions that encompass the entire business; from contact and contractor management through to financial reporting and from strategic planning down to individual service delivery.

Powerful and flexible, Uniclass is designed and built for internet, intranet and mobile data platforms and secure high availability servers; delivering complete functionality when and where it is needed. Social housing user benefits include: improved monitoring of key performance indicators, enhanced engagement with residents and prioritised investment in sustainable stocks. The system also ensures the delivery of complete, planned maintenance programmes that are on time and budget and the development of new forms of procurement.

Uniclass Social Housing supports management decision making by using real time databases to bring strategic property, tenant and service delivery data together in a unified resource that is available to users wherever they are.