“The package is easy to sell, implement and manage for customers. Plus we are taking a collaborative approach to ensure that partners and their customers have all the support they need, including presentations and implementation tools accessible via our secure e-commerce portal and website.”

Code5® can be set up on almost any mobile phone, PDA, BlackBerry® or Symbian smartphone. Essentially, a speed dial on a five key or a hardware button connects to the company’s UK-based BS 5979 Cat II alarm receiving centre. Here 24/7 operators trained to assess critical situations locate callers using mobile technology and summon the appropriate support to the incident, including the emergency services where necessary.

DVD audio-recordings made of all incidents have helped achieve several prosecutions by placing perpetrators irrefutably at the scene and demonstrating the full force of verbal attacks.

The importance of protecting lone workers is driven heavily by health and safety legislation and related court cases, the new corporate manslaughter act that came in to force in 2008, and a genuine desire to give staff at risk peace of mind.